Connect a Kitchen Printer to Acadia POS

  1. Overview
  2. Retail POS
  3. Connect a Kitchen Printer to Acadia POS
Before you start, confirm that you have connected your kitchen printer to the Acadia Router.

Step 1: Obtain Your Printer's IP Address

  1. Ensure your printer is plugged into both power and ethernet and that the ethernet cable connects to the Acadia Router.
  2. If your printer is powered on, turn it off.
  3. Press and hold the FEED button and power on your printer.
  4. Hold the FEED button until your printer prints
  5. On the bottom of the page you will see your IP address

Step 2: Adjust Printer Network Settings 

  1. Go to a web browser on a device connected to the Acadia network and enter the IP address from Step 1.
  2. When prompted to log in:
    1. The username is root
    2. The password is public
  3. Go to System Configuration on the left menu. This may require you to change the password one time.
  4. Enable #9100 Multisession
  5. Enable TCP Keep Alive
  6. Scroll down to bottom and click Submit
  7. Ensure Save --> Configuration printing --> Restart Device is highlighted
  8. Click Execute
  9. The printer will reboot and print. Move to step 3. 

Step 3: Configure Printer in Acadia POS

  1. Log into your Acadia POS back end by going to rfsm.acadiapos.com
  2. Click Settings
  3. Click Devices
  4. Click + New Device
  5. Name the printer whatever you'd like (i.e. Kitchen Printer 1 or Grill Station Printer)
  6. Choose IP address
  7. Enter anything in MAC (only important when connecting via Bluetooth)
  8. Choose Star TSP650 Ethernet from the list
  9. Enter the IP address
  10. No drawer
  11. No Buzzer
  12. Click Save
  13. Assign location
  14. Click Link

Step 4: Assign the Kitchen Printer to Workstations

  1. In the same devices area of your Acadia POS back end, find the workstation you want to print to that kitchen printer. 
  2. Click Params
  3. Under Hardware Setup click Kitchen Printer 1 and choose your new printer
  4. Click Save
  5. Do this for each of your workstations you want to print to this kitchen printer.

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