Payment Processing

  1. Overview
  2. Payment Processing

Understanding the Dispute Process

Purpose: This guide explains what happens after a cardholder disputes a transaction, what the different dispute stages mean, what fees may apply, and how merchants can improve thei ...

EBT Food Purchase Not Working: Invalid Trans Error Code 12

It's frustrating when transactions don't go through, especially when the error code isn't specific. Error code 12 is a bit of a catch all response code. Here are steps to address a ...

Understanding Chargeback Rebuttal Submission Warning and Acknowledgements, When to Pursue Arbitration on Chargebacks

No one likes disputes - certainly not when they are baseless, which sadly a large proportion of cardholder disputes are.We try very hard to ensure that the merchant understands wha ...