Terminal & Mobile App
Updating Parameters / Application on Dejavoo P-Series, Dejavoo sPIN, and iPOS Go!
When changes are made in your iPOS file, you will need to do a parameter update to pull those changes to your mobile app or payment terminal.Updating Parameters on DejaVoo P-Series ...
Configuring a SIM Card on Dejavoo P-Series Terminal
NOTE: Not all P-Series devices support the use of a SIM card. As of 10/8/2026 only the P3, P5, P8, P12, and P18 devices support SIM card use.Download your TPNThis step requires a W ...
Dejavoo P-Series Terminal Won't Read Chip Cards
If your Dejavoo P1 (or other P-series terminal) is forcing you to chip the card three times and then swipe, the terminal MAY need to be replaced. How to Determine if You Need a Rep ...
Resetting a Dejavoo P-Series to Factory Settings
Minimize DVLite Go to Settings Go to Apps Go to DVPAYLITE Clear Storage/Data 33 66 86
How to Obtain a One-Time Passcode from your iPOS Account for Installation of a New Device
If you are replacing a device, re-using an existing TPN requires that you obtain a One-Time-Passcode (OTP) from iPOS. You can get this yourself!Log into your Dejavoo iPOS portal by ...
Downloading iPOS Go! on Android and iOS
On Apple:go to the App Store and search "ipos go" and click download. See below to ensure you get the correct application. On Android:go to the Play Store and search "ipos go" a ...
Error: Device not found. Please contact help desk..
When doing a TPN download with the P-series devices from Dejavoo, you may encounter an error "Device not found. Please contact help desk..". This is most commonly because you are ...