Account Management

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Return / Refund Policy for eCommerce Merchants

All eCommerce merchants must have a return/refund policy on their website. Below you’ll find a simple template that you can use to develop your own policy for your website. Please ...

Terms & Conditions for eCommerce Merchants

All eCommerce merchants must have an accessible Terms & Conditions page on their website. Below you’ll find a simple but effective template you can modify to build your own T&a ...

Privacy Policy Template for eCommerce Merchants

All eCommerce merchants must have a privacy policy, return/refund policy, and terms & conditions on their website. If you do not have these, here are templates you can use. Ens ...

How to respond to a dispute or chargeback - MID beginning with 5846

Chargebacks consistently score in last place of the things we love about the processing industry. Log into your portal. This article focuses on merchants with MIDs containing the f ...